Services

Practical support for the processes behind healthcare revenue.

Engagements are scoped around the operational problem—not a generic package. OriNova combines structured revenue cycle review with business process improvement.

Professional reviewing analytical reports on a laptopRevenue cycle visibility
Turn activity into insight

See the patterns hiding inside the workload.

A structured review brings the backlog, payment activity, discrepancies, and workflow gaps into one clearer operating picture.

Revenue Cycle SupportBusiness Process ImprovementScope Boundaries
Revenue cycle support

Revenue Cycle Support

Structured analysis for organizations that need better visibility into denials, reimbursements, posting activity, or unresolved work.

EOB & ERA Reconciliation

Review payment and adjustment details against claim and posting information to identify unexplained differences.

Denial & Underpayment Analysis

Classify patterns, examine supporting evidence, and flag items that may warrant client or billing-team follow-up.

Backlog Triage

Segment unresolved claims by dollar impact, deadline risk, repeat pattern, and documentation readiness.

Payment Posting QA

Review whether payments, adjustments, patient responsibility, recoupments, and write-offs appear consistently documented.

Business process improvement

Business Process Improvement

Workflow-focused support for teams experiencing rework, delays, unclear ownership, inconsistent procedures, or limited reporting.

Workflow Mapping

Document current steps, handoffs, tools, owners, and decision points so the work becomes visible.

Gap & Root-Cause Review

Identify recurring delays, rework, unclear ownership, missing controls, and reporting blind spots.

SOP & Control Design

Turn the improved process into usable procedures, checklists, QA gates, and accountability points.

Operational Reporting

Define practical measures and reporting views that help leaders monitor workload, aging, quality, and follow-up.

Clear boundaries

What OriNova does—and does not do.

OriNova can

  • Review and reconcile EOB, ERA, claim, denial, and payment data
  • Document discrepancies and recurring patterns
  • Prioritize review opportunities and deadline risks
  • Recommend operational and reporting improvements
  • Prepare decision-ready findings for the client

Unless separately contracted, OriNova does not

  • Change CPT, HCPCS, or ICD codes
  • Submit or resubmit insurance claims
  • Contact payers or guarantee reimbursement
  • Access bank accounts
  • Replace the client’s billing or compliance team
Start with clarity

Before you invest in a bigger solution, find out where the process is breaking.

A focused review can turn a vague revenue-cycle problem into a prioritized plan.

Request a Process Review